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Privacy policy

When you make a booking in one of our accommodations, we need certain information for this. We also process data in other cases, such as requests for information and when visiting our websites. We respect the privacy of visitors to the website and ensure that the personal information you provide is treated confidentially. Processing of personal data is done in a manner that is in accordance with the requirements of the Personal Data Protection Act.

What personal information is involved and what do we do with it?

Your personal data is processed by us for entering into and executing agreements for renting out our accommodations. If you register via our website and send an e-mail, that information will be retained for as long as the nature of the content of the e-mail requires this for complete processing.

We process the following personal data:

  • Name: required to register the booking.
  • Mobile/cell number: to be able to make contact if necessary about the booking and the exact time of arrival.
  • E-mail address: To send the e-mail about the reservation and payment.
  • Payment details: the details of the payment are stored in our administration to be able to link this to the booking.

Upon arrival you will receive a form that you must leave completed with the details below of all fellow travelers:

  • Passport number, nationality, place and date of issue of passport and expiring date, first name, surname, gender, date of birth and the dates of stay. 

We need this information to be able to register your stay at the Portuguese SEF.

Guest survey:

We ask you about your experience with us after a stay. We process the answers in our administration and on the basis of this we try to further improve our services.

Inspection, correction and right of objection:

You have the possibility by written request to view your personal details. If the overview provided by us contains inaccuracies, you can request us in writing to change the data to the extent permitted by law.

In addition, you can notify us in writing if you do not wish to be contacted by us afterwards by reporting this to the following address: Casa Kooka, Praceta António Silva 3 or 3A, Praia das Maçãs, 2705-303 Colares, Portugal

Use of cookies:

We use cookies on the website. A cookie is a simple small file that is sent along with pages of the website and is stored by your browser on the hard drive of your computer.

Adjust privacy statement:

We reserve the right to adjust this privacy statement. Changes will be published on our website.